Account Handler - Commercial Lines

Account Handler - Croydon (Hybrid)

Working within our Sport & Entertainment division the role will cover our Artists scheme where you will focus on servicing existing clients as well as striving to acquire and win new business. We’re therefore seeking a capable individual with prior commercial insurance experience.

Key areas of focus

• Take care of incoming enquiries from clients, insurers and other third parties in a professional and timely manner.

• Work within agreed authority levels.

• Review the demands and needs of customer and advise on the most appropriate insurances to meet their demands and needs.

• Increase client base wherever possible.

• Convert insurance needs to sales.

• Cross sell insurance wherever possible.

• Lead and process client new business, renewals, midterm adjustments and lapses in accordance with current procedures and FCA requirements.

• Input accurate data onto the back office systems.

• Liaise with Insurers and other third parties regarding the administration of client’s insurance needs.

• Assess, assimilate, analyse and present to insurers and underwriters to achieve risk acceptance at the most advantageous rate.

• Prepare customer reports on both new and existing risks to support the commercial lines manager/supervisor.

• Take ownership for actioning and updating Diary System as directed and within defined time scale.

You

• Commercial insurance experience ideally in respect of schemes business.

• Ability to build successful, mutually beneficial business/client relationships.

• Understanding of broking and underwriting process.

• Highly organised, with good planning skills.

• Able to work flexibly to achieve tight deadlines/targets.

• Completion of / progress towards CII.