Branch Operations Manager

Job ID: AD30

Job title: Branch Operations Manager

Industry: Merchants

Location: Surrey

Hours: Mon – Fri 06:30 – 16:30, every other Sat 07:00 – 11:00

As an Operations Manager at our thriving roofing merchants, you’ll be at the heart of a fast-paced and dynamic industry, ensuring the seamless flow of operations from supply chain management to customer service excellence. This is a hands-on leadership role where you’ll oversee stock control, logistics, and team performance, driving efficiency and profitability while maintaining our reputation for top-quality products and service. If you thrive on problem-solving, optimising processes, and leading a motivated team, this is your opportunity to make a real impact in a growing business.

WHY YOU SHOULD APPLY!

Secure Your Future – Enjoy a generous pension plan to help you plan for the years ahead.

Premium Healthcare – Private healthcare coverage to keep you and your loved ones feeling your best.

Work-Life Balance – 25 days of holiday per year plus bank holidays, giving you plenty of time to relax and recharge.

The main responsibilities of the role include but are not limited to:

HEALTH AND SAFETY

• Take full responsibility on all areas of health and safety and enforce all company and branch procedures.

TRANSPORT

• Scheduling deliveries and collections from the sales team.
• Fleet compliance.
• Truck downloads monthly.
• Driver card downloads weekly.
• Organising PMI schedules and services for all trucks + MOT.
• Keeping driver files maintained, ie vehicle and crane daily checks.
• Speeding reports.
• Covering maintenance and breakdowns, call outs.
• Fuel levels and fuel cards, for use at selected fuel cards and garages, add blue and screen wash levels – order if required.
• Driver accident and incident reporting.
• Agency cover when necessary, including insurance forms and licence info.
• Driver CPC training with QDL scheduling.
• Monitoring of the tracker system.

BRANCH SITE

• Daily health & Safety Walk with yard manager
• Paperwork compliance
• PPE
• Distribution of pick notes and IBT’S to warehouse employees.
• Controlling order of picks to ensure timely operation and operating procedures are followed.
• Pick note checking and signing off by yardman and then signed off by operations Manager on all customer and BT deliveries
• Checking goods in and put in correct location
• Accurate pallet quantities and weight limits are not exceeded.

STOCK MANAGEMENT

• Support branch manager of Stock taking of the weekly six and sixteen Quarterly templates, including data entry
• And problem solving and correcting.
• Monitoring the stock min and max levels and support branch manager where          necessary.

BRANCH SUPPORT

• Continue to be involved in Sales, including answering phones and chasing quotes and supporting branch manager in maintain an excellent customer experience always maintain high level of health and safety.

Pension

Private healthcare

25 days holiday per year plus bank holidays

All applications are dealt with in the strictest of confidence.

Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates.