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Role: Branch ManagerCompany: Leading Plant Hire CompanyLocation: Croydon Hours: Monday - Friday, 7:30 am to 5:00 pm & Every Saturday, 8:00 am to 12:00 pm (Every 2 Saturdays worked, enjoy a full day off during the week).Salary: £32,500 per annum
Benefits:
- Excellent holiday package
- Pension scheme
- Ongoing training and career development opportunities
- Onsite parking
- Exclusive discounts
- Car lease
- Life assurance twice your annual salary
- Healthcare
The Role:
We are looking for a dynamic and experienced Branch Manager to join our busy plant hire team. As Branch Manager, you will be the face of our branch, overseeing the day-to-day operations while building strong relationships with customers and driving business growth. You will lead by example, ensuring that all customer needs are met with excellent service and that our plant hire business runs efficiently and profitably.
Main Duties for the Branch Manager
- Build and maintain strong relationships with walk-in customers, as well as local businesses, ensuring our clients are receiving the best hire solutions.
- Consistently exceed sales targets by delivering exceptional customer service, proactively upselling and cross-selling our range of products.
- Oversee the operational performance of the branch, ensuring smooth day-to-day functioning and high standards of service.
- Lead, motivate, and develop a team of staff to deliver top-notch service and performance.
- Maintain and manage branch inventory to ensure availability of equipment and timely deliveries.
- Resolve customer issues and complaints efficiently, always aiming to exceed expectations.
- Identify new opportunities for growth, working with marketing and sales teams to drive new business.
- Ensure adherence to health and safety policies, ensuring a safe environment for staff and customers.
- Monitor financial performance of the branch, including managing budgets and optimizing costs.
Must-Have Skills & Experience for a Branch Manager:
- Highly adaptable, self-motivated, and resourceful in overcoming challenges.
- Exceptional organisational skills with the ability to balance workload and meet service demands efficiently.
- Experience working with construction products and equipment, or in a managerial/supervisory role within a similar environment.
- A proven track record of meeting and exceeding sales and performance targets, with a customer-first mindset.
- Strong leadership skills and the ability to motivate and manage a team effectively.
- A "can-do" attitude with the ability to stay positive under pressure.
- Full UK driving licence.
Sound like the role for you?
We look forward to hearing from you! Click Apply Now and one of the team will be in touch to discuss this Branch Manager in Croydon
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Mel Dickinson
Job Number: 931478 / INDCOMMERCIAL
Job Role: Branch Manager
Location: Croydon
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
