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Are you a dynamic Internal Account Manager with a passion for account management and building strong client relationships? I am working with a leading packaging distributor, generating £60 million in turnover, with a growing presence across the U.S. and Europe. They are looking for an ambitious and motivated Internal Account Manager to join their expanding team.
Internal Account Manager
Location – Bedford area
Salary: £25,000 - £40,000 (DOE)
Benefits: Life Insurance (3x salary), Health Care, 4% Pension, 23 days holiday + bank holidays (rising to 25), Monday/Tuesday breakfast & lunch, credit card, laptop, and career growth opportunities.
Roles & Responsibilities:
- Account Management: Take ownership of a portfolio of internal accounts valued up to £2 million, nurturing and developing long-term relationships to maximize client satisfaction and growth.
- Client Engagement: Manage and strengthen relationships with key clients, ensuring high levels of service and support.
- Cross-Department Collaboration: Work closely with internal teams to ensure seamless client experiences and effective account management.
- Growth Strategy: Contribute to the ongoing growth of accounts, identifying ways to improve service delivery and client outcomes.
- Customer Service Excellence: Proactively manage client needs, resolving any issues swiftly and ensuring high satisfaction levels.
- Internal Relationship Building: Foster close communication with other departments to ensure efficient management of accounts and projects.
- Provide support to external sales staff as and when required – Ad hoc duties.
Essential
- Proven experience as an Account Manager or in a similar role, with a strong track record of managing accounts and ensuring customer satisfaction.
- Comfortable working internally with a focus on nurturing client relationships and managing expectations.
- Excellent communication and organizational skills, with the ability to multitask and manage multiple accounts.
- Passionate about providing excellent customer service and delivering effective solutions.
- Ideally, you will have a background in packaging/distribution, but professionals with strong account management or customer service experience will be considered.
This is a fantastic opportunity to join a company that is driving innovation in the packaging industry. If you are looking for a challenging and rewarding role, then please contact or call me on for more information.
