SonicJobs Logo
Login
Left arrow iconBack to search

Inbound Customer Service Advisor

Castle View Group
Posted 16 hours ago, valid for a month
Location

Darlington, Durham DL3 7RL, England

Salary

£22,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is seeking several Customer Service Advisors to join a friendly team in Darlington, focusing on broadband tech-related queries.
  • Candidates do not need specific experience, but should be naturally helpful and calm, with a willingness to learn.
  • The starting salary is £23,504, which increases to £24,064 after 8 months of employment.
  • Flexible working options are available, including the ability to schedule breaks and the possibility of occasional home working.
  • The role offers various benefits, including online GP access, market-leading carer's leave, and support for career development.

Our client is looking to recruit several Customer Service Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role.

Why not use your skills to make a difference and join our Home Technical Team in Darlington. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way.

You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest.

We understand that life never stands still, and like most roles this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment or can look after your family in an emergency. Just a few ways were doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

  • Agreatstarting salary of£23,504 rising to £24,064 after 8 months of being here
  • Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay the first year however they choose to grow their family
  • Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.
  • Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, making a difference where it counts.
  • Volunteering days, so you cangive backto your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

All Training Provided

Salary: £23,504.00

To Apply, send an up-to-date CV.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.