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- Support new staff members through action plans that have been developed during their induction programme, ensuring that they achieve early productivity success and pass their probationary period.
- Daily performance management of a team of Employment Advisor's, Employability Tutor's and Recruitment Consultants who are responsible for supporting unemployed individuals into employment.
- Ensure your team have a clear understanding of their measurable Targets / KPI’s, and effectively manage their performance and productivity to ensure these are achieved.
- Ensure effective relationships are maintained with internal and external stakeholders (fund holders; referral sources; partner organisations etc.).
- Prepare and deliver presentations to the business and for partner, stakeholder and community events.
- Develop and review Continuous Improvement Plans to ensure ongoing development of the business and its ability to meet contractual obligations and standards, as required by Ofsted etc.
- Carry out regular observations of activity, coaching and ongoing support.
- Address under-performance and set out clear corrective actions for improvement.
- Monitoring of vacancies / employment opportunities for unemployed participants and ensure that vacancy generation is in appropriate occupational areas and at a sufficient level to meet caseload requirements.
- Plan and monitor In-Work Support activities and ensure that participants who are identified as at risk of not sustaining employment are identified and supported accordingly.
- Must hold strong leadership and management experience, ideally within the employability sector though this is not essential.
- Experience of managing a team towards the achievement of set targets.
- Knowledge of the local labour market and ability to develop strong relationships with referral partners and stakeholders
- Ideally have up to date knowledge of employability/welfare to work programmes.
- Excellent people management and performance management skills
- Proven experience of managing budgets and working towards/achieving targets.
- Excellent organisational and time management skills.
