Customer Service Administrator

Insight Select Ltd

Posted 18 hours ago, valid for 7 days

Sevenoaks, Kent TN158JE, England

Full Time

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Sonic Summary

The position is for a Customer Service Administrator located in Sevenoaks, Kent, offering a salary between £25,000 and £30,000.
The role involves working in an Aftersales team, handling customer calls, booking servicing, raising invoices, and assisting with daily departmental needs.
Candidates are required to have a minimum of 2 years' experience in a Customer Service or Aftersales role.
Essential skills include confidence in using multiple internal systems, an understanding of aftersales processes, and strong communication abilities.
The job offers a Monday to Friday schedule, private healthcare, free parking, and a friendly office culture.

Customer Service Administrator / Sevenoaks, Kent / £25,000 - £30,000 Overview:My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis. Role & Responsibilities:

Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
Raising the job, ensuring the servicing is booked in
Raising invoices for any work that has been completed
Assist with daily service department needs
Liaise with various teams across the business
Make some outgoing calls to companies who may have lapsed and assess their needs

Essential Skills & Experience:

2+ years’ experience in a Customer Service or Aftersales role
Confident using multiple internal systems
Understanding of aftersales processes
Great communication skills
Import experience would be an advantage

Package:

Salary of £25,000 - £30,000 (dependent on experience)
Monday to Friday, 8am – 5:30pm
Private healthcare
Free parking
Great offices and friendly office culture

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