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Our client is seeking an IT Systems Administrator.
Salary: £28,000 - £30,000 pa + excellent benefits package
Location: Dartford
Hours: 37.5 pw - between 8am and 5pm e.g. 8am to 4pm / 9am to 5pm - rotating weeks - no hybrid working
Benefits: 3% non contractual bonus, 25 days leave, free parking, 3% non-contractual bonus
Pension, health care and much more
IT Systems Administrator Position Requirements:
- Strong familiarity with Copilot for MS 365
- Strong understanding of Desktop/Laptop hardware
- Strong understanding of Windows Desktop Operating Systems
- Understanding of Microsoft Office Suite and Office 365
- Basic understanding of Networking Technologies
- Strong Oral and Written communications skills
- Strong technical acumen to quickly ascertain new technologies and techniques.
- Ability to communicate effectively dealing with internal and external customers and vendors.
- Ability to be in the office out of standard hours if required
- Ability to travel to remote offices if required
- Must be flexible to work over the 7.5 hour days when required.
Desirable skills - experience of working in a Global business.
Understanding of Windows Server Operating Systems and Service NOW ITSM system
IT Systems Administrator Primary Position Responsibilities:
- Provides overall support for IT related issues during normal business hours (8am to 4pm, 9am-5pm).
- Installation and maintenance of personal computers, printers, and mobile devices support including iPhone.
- General understanding of the configuration and management of the Co’s network and Windows Server infrastructure.
- Assist users in making more effective use of desktop systems and mobile devices while investigating complex problem situations to diagnose underlying causes and helping users to recover or continue operation.
- Maintains individual technical expertise in the rapidly changing technology.
- Performs special projects as deemed necessary by the IT team.
- Look for innovative ideas / areas to help the Service Desk team become more efficient
- Create and follow change control processes as required
- Update internal Knowledge Base system
IT Systems Administrator Education Requirements:
Good level of secondary education, ideally recognized industry certification(s), degree desirable
The IT Systems Administrator role is responsible for the coordination and support for IT related issues e.g. Level 1 and Level 2 service desk calls/activities, especially in the areas of desktop/laptop computers, network infrastructure, office automation applications, and end-user assistance for all assigned applications/processes supported by the Client. This position requires a high level of customer service and the ability to resolve problems in a logical, timely and efficient manner.
