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A Transport Operations Manager is required to join this leading logistics provider.
Client Details
Our client is a leading logistics provider.
Description
The Transport Operations Manager will lead a team of Supervisors, Drivers and Clerical colleagues to ensure delivery, productivity and financial performance indicators are met in order to provide best in class service to our client's customer. Based at the operation in Dartford, key responsibilities will include:
- Deliver transport fleet management and compliance, upskilling colleagues with transportation safety/compliance.
- Oversee performance delivery ensuring a high level of NPS/customer feedback is achieved.
- Ensure all product returns, stock debriefs are achieved.
- Deliver and track on transport KPIS/SLAs.
- Encourage team engagement, development and coaching, including encouragement of two-way feedback and ideas within the team to continuously focus on best-in-class delivery and improvement.
- Internal and external stakeholder communication, including meetings with the customer.
- Drive innovation and high performance through high levels of safe working and practises.
- Ensure H&S delivery and regulations are adhered to.
- Assist with driver hours in line with legislations, along with the organisation of service and maintenance of vehicles.
- Ensure vehicle and driver records are managed in line with legislations and best practises.
- Point of liaison for escalation and incident reports.
Profile
The successful Transport Operations Manager will live within a commuting distance of our clients operation in Dartford and be able to demonstrate the following:
- In-depth transport leadership experience within a fast-paced delivery operation.
- International or National CPC holder.
- Passion for transport compliance with a strong knowledge in transport legislation.
- Engaging leadership style, people management and delegation experience.
- Commercially focused.
- Someone who thrives from innovation and development.
Job Offer
A competitive basic salary between £40,000 - £45,000 and a friendly, safety-first working environment.
Other benefits include; company pension scheme, generous holidays, cycle to work scheme, online discount platform, onsite parking and much more.
