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Customer Service Coordinator

The Caraires Consultancy
Posted 4 days ago, valid for 17 days
Location

Daventry, West Northamptonshire NN11, England

Salary

£25,500 per annum

Contract type

Full Time

Health Insurance
Life Insurance

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Sonic Summary

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  • Our client, a leader in the automotive parts industry, is seeking a Customer Service Coordinator for their Daventry office, offering a salary of £25,500 per annum.
  • The role requires strong Excel skills, ideally with experience in V lookups and pivot tables, and a confident communication style.
  • Key responsibilities include processing orders, managing customer inquiries, and supporting the external sales team.
  • Candidates should have proven experience in a customer service position, ideally in an office or phone-based environment, along with attention to detail.
  • Benefits include 25 days of holiday plus bank holidays, an enhanced company pension package, and health insurance options.

Permanent

Daventry - office based

Monday to Friday - 8.30am - 5pm / 9am to 5.30pm (alternate weeks)

25,500pa

Our client, a leader in the automotive parts industry, are looking for a Customer Service Coordinator to join their busy and extremely friendly team. This is a great role for a lively individual with strong Excel skills (ideally V look ups / pivot tables) and a confident communication style.

The key responsibilities of a Customer Service Coordinator:

  • Dealing with existing customer based to build relationships
  • Processing orders and dealing with order, stock and delivery enquiries / requests
  • Using SAP and Excel
  • Taking orders through phone, email and EDI interfaces
  • Dealing with external sales team and offering support to them and their customers

The skills & qualities needed to be a Customer Service Coordinator:

  • Strong IT skills including Microsoft Excel (ideally V look ups / pivot tables)
  • Great communication skills - energetic and friendly
  • Proven experience in a customer service position - ideally office/phone based
  • Attention to detail - able to differentiate products and ensure all order details are correct
  • Can work as part of a team as well as alone

Benefits of working as a Customer Service Coordinator:

  • 25 days holiday plus bank holidays (rising by 1 per year up to 30)
  • Enhanced company pension package
  • Life assurance
  • Health insurance, dentist and optician (with option to add children and partners to private medical)
  • On site, free parking

Interested?

Please apply below.

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