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Permanent
Southam - Office based
Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays
£26,000pa
Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team.
The key responsibilities of a Customer Service Coordinator:
- Order capture and processing through telephone, e-mail and web order portal
- Customer query handling concerning products, order status, accounts receivable status
- Complaint handling
- Quotations using the CRM system for pricing etc
- Upselling to existing customer base
The requirements of a Customer Service Coordinator:
- Proven strong customer service experience in an office
- Great telephone manner and communication skills
- You will enjoy a wide customer service and key account responsibility - the ability to create and maintain relationships
- Hard working, driven and motivated with the ability to work to deadlines
- Willingness to work in a team and chip in wherever needed
The benefits of working as a Customer Service Coordinator:
- 20 days holiday plus BH - an additional day per year of service up to 25
- Bonus scheme
- Pension plan
- Life assurance
- Westfield healthcare cash plan
- On site parking
Interested?
Please apply below.
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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
