Back to search
- Previous experience in a sales support or administrative role (B2B environment preferred)
- Strong communication and interpersonal skills, with a customer-first mindset
- Excellent organisational skills and attention to detail
- Confident using CRM systems and Microsoft Office Suite (Excel, Word, Outlook)
- Ability to manage multiple priorities and work under pressure
- Proactive approach with a positive, team-oriented attitude
- Act as the primary point of contact for incoming sales inquiries via phone, email, and online channels
- Support the sales team with administrative tasks including preparing quotations, processing orders, and maintaining customer records
- Coordinate with other departments (e.g., logistics, finance, marketing) to ensure customer orders are fulfilled accurately and on time
- Manage and update the CRM system to ensure all client information and communications are recorded accurately
- Assist in preparing sales reports and forecasting activities
- Follow up with clients post-sale to ensure satisfaction and identify opportunities for repeat business
- Help organise and support sales campaigns, promotions, and events
- Provide general administrative support to the sales team as required
