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- Location: Burton upon Trent, Staffordshire
- Job Type: Full-time office based
Exciting Opportunity: I have an amazing chance for an experienced System Trainer to join my market leading client in the East Midlands. They have asked me to find someone who is not only tech-savvy, but also a charismatic communicator and a proactive team player. This role is perfect for someone who thrives in customer-facing situations and is passionate about delivering exceptional training and support.
What You'll Do:
- Train and Empower: Conduct comprehensive training sessions for both new and existing clients on our cutting-edge software products, ensuring they are equipped to use them effectively.
- Solve and Support: Be the first point of contact for client support requests via phone and email, providing solutions and guidance through troubleshooting steps.
- Install and Configure: Set up our software products on client systems, tailoring configurations to meet diverse needs.
- Feedback and Innovate: Participate in product testing, using your insights from customer interactions to provide valuable feedback to our development team.
- Master and Mentor: Continuously learn about our latest technologies and share this knowledge with clients and colleagues.
Who You Are:
- Tech Guru: You have robust technical support skills, with a strong foundation in IT and software troubleshooting.
- Communicator: Your exceptional communication skills make you adept at conveying complex information clearly and effectively.
- Educator: You have experience in training or teaching technical content, making learning engaging and accessible.
- Problem Solver: You are equipped with a logical thought process and a keen understanding of technology, ready to tackle challenges head-on.
- Organised Professional: You are self-motivated, with the ability to prioritise tasks efficiently and a meticulous attention to detail.
Perks:
- Growth and Development: Thrive in a company that supports your professional growth and exposes you to the latest technologies.
- Team Spirit: Work in a supportive atmosphere that values collaboration and innovation.
- Cultural Benefits: Enjoy the benefits of a workplace that strikes the perfect balance between professional challenges and a relaxed, friendly environment.
Apply Now!
If you think you are a good match for the role then please apply with an updated CV as we are looking to interview asap
