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We are recruiting a forward-thinking and compassionate social housing association, dedicated to providing safe, secure, and affordable homes to our communities. We are currently seeking a Housing Manager to join our client in Derbyshire and lead our efforts in delivering exceptional housing services.
About the Role:
As a Housing Manager, you will take responsibility for the efficient and effective management of a portfolio of properties within the association. You’ll lead a dedicated team and play a pivotal role in delivering high-quality housing services to tenants, ensuring that their needs are met, and promoting strong community relationships.
Key Responsibilities:
- Oversee the day-to-day management of social housing properties, ensuring compliance with housing regulations, policies, and best practices.
- Provide strong leadership to the housing management team, fostering a culture of support, performance, and continuous improvement.
- Maintain excellent relationships with tenants, handling queries, complaints, and resolving issues promptly and effectively.
- Implement and monitor housing management policies, procedures, and services that support tenants and contribute to the successful operation of the housing association.
- Work closely with colleagues across different departments to ensure an integrated approach to service delivery, including maintenance, rent collection, and community engagement.
- Deliver excellent customer service, demonstrating an empathetic and responsive approach to tenants’ needs.
- Ensure that properties are managed to the highest standards, keeping tenant satisfaction and operational efficiency at the forefront.
About You:
We are looking for a Housing Manager with a strong background in social housing, ideally with experience in managing a diverse housing portfolio. You will be an effective leader who thrives in a dynamic and challenging environment and demonstrates the following skills and attributes:
- Proven experience in housing management, ideally within a social housing setting.
- Strong leadership and team management skills with a focus on empowering and developing staff.
- A deep understanding of housing regulations, tenancy management, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with tenants, colleagues, and external stakeholders.
- Strong problem-solving abilities and a commitment to delivering customer-focused solutions.
- Passionate about making a positive impact in the community.
- Ability to manage competing priorities and work under pressure.
If this role is of interest to you and you have the relevant skill set and experience please feel free to apply via this advert
