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Call Handler

Platinum Recruitment Consultancy
Posted 10 hours ago, valid for 15 days
Location

Devizes, Wiltshire SN10 1NS, England

Salary

£23,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The Care Sector Call Handler / Customer Service Advisor position in Devizes offers the opportunity to work from home 3-4 days a week.
  • Candidates should have experience in the care sector and excellent communication skills, with a compassionate approach being essential.
  • The role involves handling inbound calls, assessing needs, and maintaining accurate records while collaborating with team members.
  • The position offers a competitive salary, with additional benefits such as gym discounts and career progression opportunities.
  • A valid Enhanced DBS is advantageous, or candidates must be willing to undergo one, as this role requires a compassionate and empathetic individual.

Care Sector Call Handler / Customer Service Advisor - Devizes - Work From Home Opportunities!

Are you a compassionate and experienced care professional in or around Devizes, Wiltshire, seeking a rewarding new challenge? Do you value flexibility and the option to work from home? If so, we want to hear from you!

We're recruiting talented Call Handlers / Customer service Advisor with care sector experience for a fantastic client in Devizes. This role offers a unique opportunity to make a real difference while enjoying excellent benefits and a flexible work schedule.

What's in it for you?

  • Flexible Working: Achieve a better work-life balance.
  • Work From Home: Enjoy the comfort and convenience of working from home 3-4 days a week.
  • Gym Discounts: Stay active and healthy with discounted gym memberships.
  • Career Progression: Grow and develop your skills with access to learning platforms and advancement opportunities.
  • Shared Parental Leave: We support families with generous shared parental leave options.

The Role:

As a Call Handler / customer service advisor, you'll be the first point of contact for individuals needing support. You will:

  • Handle inbound calls with empathy and professionalism.
  • Assess needs and provide appropriate assistance.
  • Maintain accurate records of all interactions.
  • Collaborate effectively with team members.

What we're looking for:

  • Essential: Experience within the Care Sector.
  • Excellent communication and interpersonal skills.
  • A compassionate and empathetic approach.
  • Ability to work independently and as part of a team.
  • Strong IT skills.

A valid Enhanced DBS is advantageous, or a willingness to undertake one will be required. If you are interested, please click the link to apply!

Consultant: Beckie

Job ID: BG0068 / INDHEALTHCARE

Location: Devizes

Job Title: Customer Service /Call Handler

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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