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Financial risk manager
Debt Recovery Advisor

Debt Recovery Advisor

The Recruitment Co

Posted 10 days ago, valid for 12 days

Dingwall, Highland IV15 9XL, Scotland

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The company is hiring Debt Recovery Advisors for a permanent position in Denton, Manchester.
The role involves resolving low value outstanding parking charges primarily through inbound calls and managing sensitive conversations.
Candidates are expected to maintain accurate records, follow guidelines, and achieve personal and team targets in a contact center environment.
The salary ranges from £24,000 to £26,000, with an OTE of £30,000 to £35,000, and requires 37.5 hours of work per week.
Ideal candidates should be self-motivated, possess excellent telephone manners, and have a strong work ethic, with a focus on long-term progression.

We are currently recruiting for Debt Recovery Advisors to join a team in Denton, Manchester on a permanent basis!What is the role?

Resolving low value outstanding parking charges from individuals
Predominantly dealing with inbound calls with first call resolution
Managing difficult conversations in a sensitive and professional manner
Entering accurate records of customer interactions
Following processes and guidelines to deliver great service
Achieving personal and team targets in a contact center environment
Day to day handling of multi channel communication

Salary: £24,000 to £26,000 (OTE £30-35k+)Hours: 37.5 hours a week between 8:30am and 7pm on a rotaStart Date: Ad hoc What we're looking for;

Driven and self motivated candidates
Excellent telephone manners with the ability to positively resolve situations
Confident in your ability to achieve realistic targets and benefit financially
Strong work ethic and happy to work on your own initiative
In it for the long term and progression

If you're interested please apply now!CCNorthwest

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