SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Michelle Denny Recruitment
Posted 15 days ago, valid for 11 days
Location

Diss, Norfolk IP22 4LP, England

Salary

£18,000 - £25,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A well-known bike and scooter insurance company in Diss is seeking a Customer Service Advisor to join their expanding team.
  • The role offers a basic salary of £26,000 per annum, with an on-target earnings (OTE) of £28,000 including commissions and benefits.
  • Customer Service Advisors will handle initial customer calls, providing exceptional service and addressing policy queries efficiently.
  • The position requires a commitment of 38.75 hours per week, with a rotating schedule that includes alternate Saturdays.
  • Candidates are encouraged to apply if they are passionate about customer service and eager to start a career in the insurance industry, with no specific year of experience mentioned.
Do you pride yourself in providing excellent Customer Service and are looking to bring your top-notch skills to a well-known bike and scooter insurance company based in Diss? Michelle Denny Recruitment may have the exact role you are looking for! Our client is looking to expand their Customer Service Advisor team. The basic salary is £26,000pa and there are additional commissions and benefits on top too (OTE £28k). Your main and crucial role as a Customer Service Advisor will be representing the company on the initial call that customers make into the business. You will be tasked with providing exceptional service to customers and ensuring their needs are met efficiently and effectively with regard to any policy queries they may have. Your working week:
  • The offices are open: Monday to Friday | 8.30am - 7.00pm Saturday | 9.30am - 4.30pm   You'll work an average of 38.75-hours over a five-day week.
  • Working times are based on a pre-planned three-week rotating schedule, so you'll always know when you're at work, so you can plan your life.
  • You'll be in the office on alternate Saturdays and, even though the Saturday working hours are shorter (9:30am – 4:30pm), you'll be given a full day off during the week, plus there's overtime should you wish.
 This is an exciting and superb opportunity to start your career as a Customer Service Advisor in the insurance industry with excellent training and in-house development to enable you to learn and progress. The team is friendly and supportive and you will be greeted with a smiley face! If you are excited about this opportunity and you would like to discuss the role in more detail, please contact Julie Cloke or simply apply online.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.