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- Engaging with incoming callers to gather and verify client information.
- Collaborating with medical and rehabilitation partners to progress cases.
- Providing regular updates to clients regarding significant milestones and arranging appointments.
- Communicating with witnesses and other parties.
- Demonstrating strong organisational skills to effectively manage and prioritise your caseload.
- Identifying and addressing potentially invalid claims.
- Establishing and nurturing relationships with internal and external partners.
- Demonstrating exceptional customer service skills in an empathetic way, as some clients will be going through personally challenging times.
- Confidently expressing yourself both verbally and in writing.
- The salary package starts at £25,000 per annum.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- The chance to make a meaningful impact within a dynamic and professional industry.
