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Customer Services Executive
c.25k - Doncaster - Mon-Fri
Customer Services Executive duties:
Processing orders and answering customer queries via email and over the phone
Communicating effectively with customers on the status of their orders - usually via email as the customers are worldwide.
Ensuring orders are inputted accurately; to do this, you will liaise regularly with colleagues in most departments including sales, warehousing, and purchasing.
There may also be queries and complaints to resolve and again this will be mostly via email.
Customer Services Executive, requirements:
Excellent administration and data inputting skills, especially with Excel.
Experience responding to queries quickly and thoroughly.
A keen eye for detail, being methodical and accurate is important as is the ability to prioritizes activities - as there will be times when there are many tasks that require doing at once.
Customer Services Exec, company:
A growing and constantly developing manufacturer and supplier
They believe that providing the best customer service is the way to ensuring long term maximum sales
The very first contact is via the orders that come through via email, they can be very detailed and need to be inputted accurately using information known and found out
This role will suit a data lover who also enjoys speaking with customers
Benefits of the Customer Services Executive role include a salary of c.25k and:
Hours: Mon-Fri; 7.30am-4.30pm Mon - Thurs finishing at 4pm on Friday
Salary: Around 25,000 p/a depending on skills, abilities, and experience
Holidays: 25 plus stats
Getting there: Free onsite parking, close to a bus route
The future: Solid and growing client base, full order book, longevity, and stability
Environment: A family-owned business, employee first approach
Travail Employment Group is operating as an employment agency.
