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A Major Loss Adjusters are now seeking an experienced Desk-Top Claims Adjuster to join their expanding Property Division where you will work closely with the Field Adjusters managing a variety of Property Claims in complexity and value through to settlement. This role is remote working on a desk-top basis offering excellent remote team support. Training and support will also be provided for those looking for the next step in the career working towards being a fully qualified Field Adjuster.
Key aspects of the role:
- Manage your own caseload of Domestic and Commercial Property Claims through to settlement
- Interpret and apply policy cover, terms and conditions as appropriate
- Use your knowledge of Building structures including foundations, walls, the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp etc.
- Correctly diagnose defects and identify the most appropriate remedial action
- Deal with all insurable perils and understand policy wordings and the principles of building repair and maintenance
- Utilise knowledge of contractors all risks, business interruption and SME claims settlement
- Handle all aspects of contents claims handling
- Carry out processes and procedures following fire and flood and similar related incidents
- Proactively direct an investigation appropriate to the circumstances
- Make judgements and tailor existing practice to settle complex cases
- Provide in-depth and expert advice to customers, clients and other loss adjusters
- Undertake investigative interviews on allocated cases
- Obtain witness statements
- Negotiate settlements
About you:
- Insurance Claims experience (Property) cradle to grave
- The ability to work under pressure in a fast paced and changing environment
- A good understanding of buildings structures including foundations, the nature of building materials and contents claims
- Flexible approach and adaptable to changing priorities
- ACII and ACILA preferred or a keenness to study towards
Salary & Benefits:
- Very competitive annual basic salary
- 25 days holiday plus bank holidays
- Pension
- life assurance
- travel loans
- access to training and professional qualifications
- corporate and social events and wellbeing services
