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Job Title: Relief Planner Admin Assistant
Location: Doncaster DN4
Contract Type: 12 months ongoing
Weekly Hours: 36
Working Hours: 8-4 a.m Hybrid 3 Days at home 2 Office
Salary: 12.21 per hour PAYE
What's the job?
You'll be supporting our busy Repairs and Maintenance department, providing key administrative and technical assistance to keep everything running smoothly. You'll step in as a Planner when required, ensuring that our operations stay efficient and meet key performance targets - all while providing great service to our customers and stakeholders.
Your Day-to-Day Responsibilities:
- Support the team with effective administrative systems, making full use of ICT and Electronic Document Management.
- Ensure databases and records are kept accurate and up to date.
- Be the first point of contact for enquiries, providing clear and timely responses.
- Handle invoices, payments, and documentation with a keen eye for detail.
- Provide cover for the Works Planner, managing work schedules, optimising workflow, and liaising between teams and service users.
- Maintain positive relationships with colleagues, managers, and customers to ensure seamless service delivery.
What We're Looking For:
- Experience in Administration/Housing/Maintenance,
- Experience: Previous administrative experience in a busy office is essential.
- Skills: Strong verbal communication, excellent problem-solving skills, and the ability to work independently when required.
- Bonus: Knowledge of scheduling systems would be a plus!
Why Join Us?
You'll be part of a team that contributes directly to the safety and well-being of our communities, ensuring our housing stock is maintained to the highest standard. From arranging repairs to helping ensure homes are hazard-free, your work will have a tangible impact. We're also committed to supporting you with training and development opportunities.
If you want to be part of a team that values excellence, community, and customer service, then this could be the role for you!
