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We are working with a large Heating company who are based relatively central in Doncaster. Our client works with both domestic and also commercial clients. This role wits within their renewable division, so we are looking for someone passionate about sustainability and all things ECO and clean Energy.
This role sits within the Operations team, the purpose of the role is to follow an established process to support and deal with technical queries, it will be a case of assisting with inbound customers and internal departments, which will include sales, PV design, field installers and wider networks.
Day to day the successful candidate will be required to assist with the following;
* Assist with customers calling back when required.
* Remotely diagnose and rectify problems with a technical query.
* Manage the remedial process.
* Update CRM and other external portals.
In order to be successful within this role we are looking for someone with the following background -
* Knowledge of solar PV installation.
* Experience of working within the construction industry.
* Ideally possess and NVQ level 3 in electrical installation.
* Knowledge and experience of fault finding within an electrical remit.
* Previous experience dealing with customers.
We are looking for someone who may hold,
BPEC solar PV qualification.
2391 Inspection and Testing.
18th Edition wiring regs.
JIB Gold Card.
If you are keen to move away from the tools, have the above and are looking for an excellent new opportunity, then please do not delay - please apply.
Big Fish Little Fish are acting as a recruitment agency and working on behalf of the end employer.
