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Policy Operations Administrator

Specialist Recruit
Posted 14 hours ago, valid for 15 days
Location

Dorking, Surrey RH4 3JH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is offering an entry-level role with a salary of up to £22,000 and regular salary reviews.
  • The position is based in Dorking and follows a hybrid work model with 2 days working from home and 3 days in the office.
  • Candidates should have some work experience and a good level of education, along with strong interpersonal and communication skills.
  • Responsibilities include administering policies, handling queries, and providing high-quality customer service via various channels.
  • Additional benefits include free parking, casual dress code, weekly fruit, optional breakfasts, and a pension scheme.

Would you like to join a company who offers genuine career opportunities?  We have a fantastic entry level role for someone who is looking to start their commercial career and be part of an organisation who has been training and developing staff successfully for many years.

  • Up to £22,000 (regular salary reviews)
  • Based in Dorking
  • Hybrid (2 days WFH, 3 days in the office)
  • Free parking
  • Casual dress

Job specification:

  • Learn the processes involved and systems used in policies
  • Administration of policies, this will include quotations, policies and queries
  • Working as part of a team delivering high quality telephone and email service to intermediaries, customers and other relevant third parties
  • Efficiently process your daily workload in line with targets and set authority limits
  • Working to operational deadlines
  • Handle any policy queries or concerns from other departments of the company
  • Provide customer service through telephone, email and live chat

Person specification:

  • Good level of education
  • Some work experience preferred
  • Good interpersonal and communication skills
  • Ability to understand and use established systems - good PC skills
  • Attention to detail and ability to accurately record information

Additional information:

  • Fruit provided weekly
  • Optional breakfasts provided daily
  • Share Save scheme
  • Social / Charity events
  • Pension scheme
  • Employee benefits portal, Vitality and Death in Service

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.