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Customer Experience Executive

Specialist Recruit
Posted 15 hours ago, valid for 9 days
Location

Dorking, Surrey RH4 3JH, England

Salary

£23,000 - £25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Junior Customer Experience Executive on a 3-month contract basis, starting ASAP.
  • Working hours are Monday to Friday, from 8:30 AM to 4:30 PM, based in Dorking with an option for remote work one day a week.
  • The salary range for this position is between £23,000.00 and £25,000.00 per year.
  • Candidates should possess strong communication skills to handle customer queries via email, phone, or live chat.
  • The ideal applicant should be proactive and eager to contribute to the Customer Experience team.

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Job Title: Junior Customer Experience Executive - 3 month FTCHours: Monday to Friday, 8:30 AM - 4:30 PM

Location: Dorking (with optional remote working one day per week)

Salary: (£23,000.00 - £25,000.00 per year)

As a junior Customer Experience Executive, you’ll be at the heart of delivering an extraordinary customer journey. With your top-notch communication skills, you’ll handle a variety of customer queries—whether over email, phone, or live chat—and provide fair and efficient resolutions. You’ll also get to build lasting relationships with customers and key stakeholders, working closely with our warehouse, marketing, and other teams to ensure a smooth and seamless customer experience. We’re looking for someone who’s proactive and ready to dive into brainstorming and innovating within the ever-evolving Customer Experience team.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.