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Customer Service Administrator

Mistral Recruitment Ltd
Posted 4 days ago, valid for 9 days
Location

Dorking, Surrey RH4 3JH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Reception/Admin - Customer Services Professional in Dorking, requiring a full-time commitment with a salary range of £28,000 to £30,000 per annum.
  • Candidates must possess a driving license and be willing to work one Saturday morning every four weeks.
  • The role demands a vibrant and dynamic individual who can multi-task effectively in a busy team environment, with strong IT and communication skills.
  • Key responsibilities include greeting customers, managing phone calls and emails, entering information into the management system, and general administration tasks.
  • Benefits include 23 days of holiday plus bank holidays, social events, a pension scheme, and a company bonus scheme of up to £6,000 per annum.

Reception/Admin - Customer Services Professional

Dorking

FULL TIME, permanent

Driving licence is essential

Hours:

The business is open from 08.00-17.30 Monday to Friday and 09.00-12.00 on a Saturday. You will be required to work one in four Saturday’s mornings.

£28000 - £30000pa

This is an exciting opportunity for a vibrant, dynamic individual who has the ability to multi-task and work in a busy team environment. You must be IT confident, have exceptional communication skills, be welcoming, friendly and thrive in fast paced work environment.

Personality and attitude are very important to our client!

Job role includes the following.

· Meeting and greeting customers, suppliers, assessors and other third parties.

· Entering new information onto the management system and contacting customers to coordinate various appointment.

· Managing all incoming phone calls and directing them to the right department.

· Managing email traffic that comes into the generic email address, making sure it is directed to the right person and or department.

· General administration

· Liaising between customers, other departments and third parties to ensure efficiency

· Be willing to multi task and willing to help out colleagues when workload’s dictate that it is necessary.

Benefits include:

· 23 days holiday plus bank holidays

· Excellent social events throughout the year

· Pension scheme

· Company bonus scheme (up to £6000pa)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.