Exciting Opportunity: Administrator in Newport!

Are you an experienced Administrator looking for a new challenge? Look no further! We have an exciting contract opportunity with the potential for permanency or extension.

Salary: 25,000 - 26,000 per annum depending on experience, 12.65 - 13.16 per hour.
Contract Length: Initially 3 months with the potential to go permanent for the right candidate
Location: Newport, PO30, but will need to be flexible and willing to travel across to Forest Park
Shift Pattern: 4 days per week, either 3 or 4 days during the week and every other Saturday
Hours: 7am - 5pm, 9.5 hours per day

Role Overview:

In this role you will provide efficient and effective weighbridge operation. This involves ensuring that all vehicles carrying waste or recyclables are weighed as they both enter & exit the facility and accurately recording this information. This is an administration role, and we are looking for someone who is experienced in using Microsoft Excel.

Responsibilities:

Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required
Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site
To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner - dealing courteously with complaints and enquiries
Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times
Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate
To undertake routine computer and weighbridge alterations or adjustments where possible to do so in accordance with Thalia procedures
Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems
Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE

The Ideal Candidate:

Customer service background (desirable)
Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them.
Handling and processing auditable information
Experience of maintaining compliance of paperwork
Experience of dealing with customer complaints and escalating appropriately
Able to work effectively alone or as part of a team
Handling card sales payments for materials we accept

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.