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Service Co-ordinator

Berry Recruitment
Posted a day ago, valid for 14 days
Location

Downham Market, Norfolk PE38 0EP, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Berry Recruitment is looking for a detail-oriented Service Co-Ordinator to ensure smooth operations within the service department.
  • The role involves scheduling service appointments, preparing service quotes, and handling customer enquiries while providing support to engineers and internal teams.
  • Candidates should have experience in service coordination, customer service, or administration, with strong organisational and communication skills.
  • The position is full-time, Monday to Friday, offering a salary of up to £30,000 per annum depending on experience.
  • Prior experience in a HVAC or heating/insulation environment is preferred but not essential.

Berry Recruitment are seeking a detail-oriented Service Co-Ordinator. The ideal candidate will ensure smooth operations within the service department, delivering excellent customer service and support to engineers and internal teams.

Key Responsibilities:

  • Schedule and coordinate service appointments.
  • Prepare and issue accurate service quotes, following up with customers as needed.
  • Handle customer enquiries, resolving any issues.
  • Coordinate with engineers to ensure they have necessary resources and information.
  • Maintain accurate documentation, including service records, quotes, and invoices.
  • Provide general admin support, including tracking orders and filing paperwork.

Qualifications/Experience:

  • Experience in service coordination, customer service, or administration.
  • Strong organisational and communication skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Prior experience in a HVAC or a heating/insulation environment is preferred but not essential.

Additional Information:

  • Full-time, Monday to Friday.
  • Up to £30,000 per annum dependent on experience.

For more information, please contact Rebecca or Lauren at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.