- Communication:handling incoming emails and chats through the dedicated customer service portal.
- Order Management:Â processing sales orders, issuing order confirmations, and handling quotations and queries.
- Customer Support:addressing delivery queries, resolving complaints, and managing returns and collections.
- Documentation:updating customer price lists, processing proof of delivery requests, and filing paperwork.
Back to searchCustomer Service Advisor
Cactus Search
Posted a day ago, valid for 17 days
Driffield, East Riding of Yorkshire YO258BQ, England
Full Time
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Sonic Summary
- We are looking for an experienced Customer Service Advisor/Administrator to enhance our team.
- This full-time position operates from 9am to 5:30pm, Monday to Friday.
- Key responsibilities include managing customer communications, processing sales orders, and providing customer support.
- Candidates should have at least 2 years of relevant experience in a similar role.
- The salary for this position is competitive and commensurate with experience.
