- Communication:handling incoming emails and chats through the dedicated customer service portal.
- Order Management:Â processing sales orders, issuing order confirmations, and handling quotations and queries.
- Customer Support:addressing delivery queries, resolving complaints, and managing returns and collections.
- Documentation:updating customer price lists, processing proof of delivery requests, and filing paperwork.
Back to searchCustomer Service Advisor
Cactus Search
Posted 16 hours ago, valid for 18 days
Driffield, East Riding of Yorkshire YO258BQ, England
Full Time
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Sonic Summary
- We are looking for an experienced Customer Service Advisor/Administrator to enhance our team.
- The position requires a minimum of 2 years of experience in customer service.
- Working hours are from 9am to 5.30pm, Monday through Friday.
- Key responsibilities include managing customer communications, processing sales orders, and addressing delivery queries.
- The salary for this role is competitive and commensurate with experience.
