SF Recruitment are working with a business based in Droitwich (WR9) who are looking for an Account Manager to join the team
£35,000 + Bonus
Hybrid working
Ideally a background working with insurance companies would be an advantage but not essential
Key Accountabilities:
- Contributes to the achievement of the overall business plan for the company including the growth goals and monthly KPIs
Client
- Acts as account manager for assigned clients, delivering strategic objectives within the relationship and ensuring that engagement is positive and delivers benefits to both organisations
- Responsible and accountable for overseeing service delivery and new initiatives to meet and exceed budgeted revenue sales, minimising leakage, for assigned clients
- Seeks new ways to add value to client relationships to maintain our 100% client retention rate
- Coordinates and executes team training to ensure client specific ways of working are adhered to.
Supplier
- Responsible for the management and governance of assigned suppliers from the supply chain
- Negotiate and periodically review contracts, terms and prices with suppliers
- Provide supplier training and best practices to employees
- Develop and maintain assigned supplier relationships, ensuring quality standards and reducing costs
- Provides handover to the operations team once agreement has been reached with new suppliers regarding contract (if appropriate), specific SLAs and process
General
- Acts as an escalation point for the service, dealing assigned client or supplier issues unable to be resolved by Operations
- Analyses data and performance to identify and resolve issues
- Stays up to date with and shares business intelligence gathered from sources including marketing campaigns, industry analysis, competitive analysis and supplier feedback
- Supports management and peers as and when required with reports/MI/presentations
- Proactively generates qualified new supplier and/or client opportunities / meetings (face-toface/phone/video/presentations/invitations to tender) which have the objective to drive profitable sales, with support where required
- Attends and supports new client prospect meetings, exhibitions, supplier and/or networking events (internally and externally) as and when required and in some cases present
- Monitors monthly performance and completes a monthly report
Back to searchAccount Manager
SF Recruitment
Posted a day ago, valid for a month
Droitwich Spa, Worcestershire WR9, England
£35,000 per annum
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- SF Recruitment is seeking an Account Manager for a business located in Droitwich (WR9) with a salary of £35,000 plus bonuses.
- The role requires ideally a background in working with insurance companies, though this is not essential.
- Key responsibilities include managing client relationships, overseeing service delivery, and maintaining a 100% client retention rate.
- The Account Manager will also be responsible for managing supplier relationships, negotiating contracts, and ensuring quality standards are met.
- Candidates should have relevant experience, although the specific number of years required is not mentioned in the job description.
