SF Recruitment are working with a business based in Droitwich (WR9) who are looking for an Account Manager to join the team £35,000 + Bonus Hybrid working Ideally a background working with insurance companies would be an advantage but not essential Key Accountabilities: - Contributes to the achievement of the overall business plan for the company including the growth goals and monthly KPIs Client - Acts as account manager for assigned clients, delivering strategic objectives within the relationship and ensuring that engagement is positive and delivers benefits to both organisations - Responsible and accountable for overseeing service delivery and new initiatives to meet and exceed budgeted revenue sales, minimising leakage, for assigned clients - Seeks new ways to add value to client relationships to maintain our 100% client retention rate - Coordinates and executes team training to ensure client specific ways of working are adhered to. Supplier - Responsible for the management and governance of assigned suppliers from the supply chain - Negotiate and periodically review contracts, terms and prices with suppliers - Provide supplier training and best practices to employees - Develop and maintain assigned supplier relationships, ensuring quality standards and reducing costs - Provides handover to the operations team once agreement has been reached with new suppliers regarding contract (if appropriate), specific SLAs and process General - Acts as an escalation point for the service, dealing assigned client or supplier issues unable to be resolved by Operations - Analyses data and performance to identify and resolve issues - Stays up to date with and shares business intelligence gathered from sources including marketing campaigns, industry analysis, competitive analysis and supplier feedback - Supports management and peers as and when required with reports/MI/presentations - Proactively generates qualified new supplier and/or client opportunities / meetings (face-toface/phone/video/presentations/invitations to tender) which have the objective to drive profitable sales, with support where required - Attends and supports new client prospect meetings, exhibitions, supplier and/or networking events (internally and externally) as and when required and in some cases present - Monitors monthly performance and completes a monthly report
Back to searchAccount Manager
SF Recruitment
Posted a day ago, valid for a month
Droitwich, Worcestershire WR9 9AY, England
Full Time
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Sonic Summary
- SF Recruitment is seeking an Account Manager for a business in Droitwich (WR9) offering a salary of £35,000 plus bonus and hybrid working options.
- The ideal candidate should have experience working with insurance companies, although it is not a strict requirement.
- Key responsibilities include managing client accounts, overseeing service delivery, and seeking new ways to enhance client relationships to maintain a 100% retention rate.
- The role also involves managing supplier relationships, negotiating contracts, and providing training to ensure quality standards are met.
- Candidates should have a minimum of 3 years of relevant experience in account management or a similar field.
