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We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017.
This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions.
Key Responsibilities
路Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies.
路Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions.
路Assist clients in securing private rented accommodation, social housing, and supported housing.
路Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017.
路Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments.
路Issue S.184 decision letters and ensure accurate case recording.
路Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients.
路Ensure safeguarding concerns are identified and appropriate referrals are made.
About You
路Previous experience in homelessness prevention, housing options, or tenancy sustainment.
路Strong knowledge of housing law, homelessness legislation, and welfare benefits.
路Experience managing complex casework and working with vulnerable individuals.
路Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders.
路Ability to interpret and apply housing legislation effectively.
路Strong problem-solving and decision-making abilities.
路Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management.
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
