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Business Development Manager Responsibilities:
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Identify and generate new business opportunities, with a specific focus on SMEs.
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Make pricing decisions in coordination with relevant stakeholders.
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Prepare and submit quotations to customers promptly.
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Demonstrate extensive knowledge of Ocean Logistics products and trade.
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Deliver presentations on core Ocean Logistics services to potential and existing clients.
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Stay informed about market trends by monitoring competitor pricing and products.
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Report customer complaints to the Customer service team for resolution.
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Collaborate with Customer Service to ensure smooth onboarding of new customers.
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Perform all necessary tasks and activities in the CRM system.
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Regularly review customer portfolios with Customer Service Location Managers/teams.
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Close deals and secure new business from customers.
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Host internal visitors and facilitate meetings.
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Attend customer events, exhibitions, and both internal and external meetings.
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Participate in internal and external development activities, aligned with guidance from your line manager.
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Effectively manage time and priorities, focusing on customer development and teamwork, while collaborating with product owners and trade managers to ensure the right balance of customer and team interaction.
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Ensure all annual cyclical tasks are planned and completed within deadlines, delivering the expected outcomes.
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Communicate proactively and timely, using the appropriate communication tools.
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Continuously seek areas for improvement to increase efficiency and achieve better results.
Business Development Manager Requirements:
- Proven B2B, face to face sales experience
- Strong communication skills and proven record of sales success
- Effective and proactive time management/ forward planning
- Advanced experience as EDI and software user (e.g.MS Office, CRM System)
- Vast knowledge of KN products and solutions (internal applicants)
- Ability to build customer "value propositions"
- Experience of working/managing existing Customer portfolios/pipeline
- Experience of developing sales leads
- Experience of working within a targeted new business environment
