Business Development Manager - Ocean

Business Development Manager Responsibilities:

• Identify and generate new business opportunities, with a specific focus on SMEs.

• Make pricing decisions in coordination with relevant stakeholders.

• Prepare and submit quotations to customers promptly.

• Demonstrate extensive knowledge of Ocean Logistics products and trade.

• Deliver presentations on core Ocean Logistics services to potential and existing clients.

• Stay informed about market trends by monitoring competitor pricing and products.

• Report customer complaints to the Customer service team for resolution.

• Collaborate with Customer Service to ensure smooth onboarding of new customers.

• Perform all necessary tasks and activities in the CRM system.

• Regularly review customer portfolios with Customer Service Location Managers/teams.

• Close deals and secure new business from customers.

• Host internal visitors and facilitate meetings.

• Attend customer events, exhibitions, and both internal and external meetings.

• Participate in internal and external development activities, aligned with guidance from your line manager.

• Effectively manage time and priorities, focusing on customer development and teamwork, while collaborating with product owners and trade managers to ensure the right balance of customer and team interaction.

• Ensure all annual cyclical tasks are planned and completed within deadlines, delivering the expected outcomes.

• Communicate proactively and timely, using the appropriate communication tools.

• Continuously seek areas for improvement to increase efficiency and achieve better results.

Business Development Manager Requirements:

• Proven B2B, face to face sales experience
• Strong communication skills and proven record of sales success
• Effective and proactive time management/ forward planning
• Advanced experience as EDI and software user (e.g.MS Office, CRM System)
• Vast knowledge of KN products and solutions (internal applicants)
• Ability to build customer “value propositions”
• Experience of working/managing existing Customer portfolios/pipeline
• Experience of developing sales leads
• Experience of working within a targeted new business environment