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Job Title: Complex Housing Officer
Location: Somerset
Rate of Pay: £20 P/H (Umbrella)
Hours Per Week: 37 hours
Somerset Council are currently searching for an experienced Housing Officer to join their team on a contract basis. This role may include unsociable hours, and will require presence on site- with some flexibility to work from home.
Main Duties:
- Assist with tenant inquiries, resolve complaints, and ensure satisfaction by addressing issues related to housing policies and procedures.
- Regularly inspect housing properties for maintenance needs, health and safety compliance, and coordinate repairs as necessary.
- Oversee lease agreements, renewals, and terminations, ensuring adherence to legal and organisational standards.
- Facilitate the allocation of housing to eligible applicants, ensuring fair and efficient processes in line with policies and priorities.
The Candidate:
- Ability to manage multiple tasks, resolve conflicts, and handle challenging situations with a proactive and solution-oriented approach.
- Familiarity with tenancy laws, housing policies, and health and safety standards relevant to the role.
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Willingness to work flexible hours, attend outreach and in-reach sessions, and assist with spotlight counts as needed.
For more information, please contact Liv at , or email
