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About Us:
Whitekirk Hill is nestled within breathtaking countryside, just outside North Berwick, offering a unique blend of experiences for our guests Eat, Play, Chill, Stay. Whitekirk Hill boasts a thriving Food & Beverage department, offering a diverse range of experiences, from our bustling café and soft play to our versatile event space. If you thrive in a dynamic and fast-paced environment and have a passion for hospitality, this role could be the perfect fit.
As the Food & Beverage Manager at Whitekirk Hill, you will oversee all food and beverage operations, ensuring the highest standards of service and quality at all times.
Key emphasis will however rest on the meticulous planning and delivery of our events, particularly weddings. Working closely with our Events Manager, you will be asked to deliver memorable experiences for guests. No two weddings are the same, and every one must be perfect.
You will be asked to
- Assist in menu planning and execution in collaboration with our chefs.
- Manage, train, and motivate a passionate team, fostering a culture of excellence and teamwork.
- Ensure smooth day-to-day operations of the Orangery, Play Barn and events while maintaining compliance with health, safety, and hygiene standards.
- Manage stock control, rotation and ordering for all Food & Beverage departments
- Ensure timely deliveries and optimal supply levels
- Ensure proper maintenance and functionality of equipment
- Conduct training to ensure team compliance
- Handle customer relations, address complaints, and ensure positive outcomes
- Provide effective leadership and guidance to the team
- Liaise with accounting staff for financial matter
- Communicate effectively with the kitchen
- Ensure that all event communication (internal and external) is correct and delivered in a timely manner
- Ensure all event spaces are always customer ready and that any maintenance issues are dealt with a timely manner
Key requirements:
Significant experience in an F&B Events role is essential
Previous experience of systems such as Zonal and/or Guest Management would be beneficial.
- Strong leadership and communication skills.
- Sound understanding of Microsoft Word and Excel.
- Relevant education in hospitality or related field.
- Excellent customer service skills.
- Knowledge of health and safety standards.
- Commitment to maintaining a safe working environment.
- Proactive with a hardworking attitude.
- Willingness to learn new skills and implement them in the team.
- Weekend availability is required to meet operational demands.
- Proven ability to contribute to discussions for continuous business improvement.
Working Conditions:
Flexibility based on business needs
Located at Whitekirk Hill, North Berwick, East Lothian
Full-time, Permanent
Pay: from £30,000.00 per year ()
Benefits:
- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
