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Programme Manager

Deltra Group
Posted 8 days ago, valid for 13 days
Location

Dundee, City of Dundee DD1 1XA, Scotland

Salary

£70,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A utilities company in Scotland is seeking an experienced programme manager to oversee customer-focused projects aimed at improving customer service.
  • Key projects include enhancements to smart metering, billing processes, and cyber security.
  • Candidates should have experience in planning and delivering customer-focused projects, managing stakeholders, and engaging vendors, with water industry experience being desirable.
  • This is a hybrid role requiring at least two days in the office, offering a permanent position with a salary of £70,000.
  • Senior project managers with relevant experience will also be considered for this role.
We are currently working with a utilitiescompany based in Scotland who are looking for an experienced programme manager to oversee a range of ongoing projects. The goal for our client is to improve their customer service and so the project you will be overseeing will all be customer focused.

Some of their key projects include:
  • Improvements to their Smart Metering
  • Improvements to their billings process
  • Improvements to cyber security and data quality


Key responsibilitiesand requirements:

  • Must be able to drive business cases.
  • Experience of planning and delivering customer focused projects.
  • Ability to work with various stakeholders.
  • Engage and manage vendors.
  • Embed good practice.
  • Understanding of core business areas.
  • Water industry experienceis desirable.
  • Experience with customer facing channels or account management experienceis desirable.

This is a hybrid role with a requirement to be in the office a minimum of 2 days a week.
This is a permanent opportunity with a salary of 70K

Whilst this is a programme manager position, senior project managers with experience of managing customer focused projects will also be considered.

If this role sounds like like a good fit for you, please feel free to apply.

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