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Product Specialist

Peopleforce Recruitment Ltd
Posted 9 hours ago, valid for 18 days
Location

Dundee, City of Dundee DD1 1XA, Scotland

Salary

£12.82 per annum

Contract type

Part Time

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Sonic Summary

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  • Peopleforce Recruitment is seeking a Product Support Investigator for a 6-month contract with a global healthcare leader in Dundee.
  • The role involves logging and assessing end user complaints and conducting investigations on medical products.
  • Candidates should have a degree in Biological Sciences and be proficient in MS Office applications.
  • The position offers a pay rate of £12.82 per hour, with working hours from Monday to Friday, 8:30 AM to 4:30 PM.
  • Attention to detail and the ability to quickly learn new systems are essential for this role.

Peopleforce Recruitment

Product Support Investigator

Here at Peopleforce Recruitment we are hiring for a Product Support Investigator to join our long standing client, a global leader within the healthcare industry, at their site in Dundee.

You would be joining as part of the Product Support Team, being primarily responsible for the logging, assessment of reportability of end user complaints and subsequent investigation of specific medical products produced.

This would be on a 6 month contract.

Pay is set at 12.82 per hour, with the hours being Mon-Fri 8:30-4:30.

Main Responsibilities:

  • Record, review and evaluate reported product issues from users
  • Conduct investigations to identify the cause of issues and provide reports
  • Document and respond to Supplier Corrective Action Requests (SCARs)
  • Follow site protocols and regulatory requirements
  • Actively participate in continuous improvement efforts by suggesting innovative ideas to enhance communication and optimise productivity

Requirements:

  • Degree within Biological Sciences
  • Confident using MS Office applications
  • Good attention to detail
  • Ability to pick up systems quickly

If this is of interest then apply now or feel free to reach out to Maisy at Peopleforce Recruitment with any questions.

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