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Overview:
Our Business Development Representative plays a pivotal role in driving customer acquisition and revenue growth. You will be responsible for generating new business opportunities, qualifying prospects, and booking appointments for the external sales team. This role requires strong communication skills and the ability to make numerous calls daily, all while working remotely.
Key Responsibilities:
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New Business Development:
- Build and maintain new business relationships through cold calling, email campaigns, and LinkedIn/social media outreach.
- Generate leads and cold-call potential customers, converting them to meetings for the external sales team.
- Identify new business opportunities, including emerging markets, trends, partnerships, products, and services.
- Research industry trends and market developments to uncover new leads and business growth areas.
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Customer Relationship Management:
- Develop and nurture relationships with both new and existing customers.
- Understand customer needs and provide tailored solutions to meet them.
- Foster long-term relationships to support customer retention and satisfaction.
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Sales Support:
- Collaborate with the external sales team to facilitate lead conversions and help them close deals.
- Assist in creating and presenting new business proposals through telemarketing.
- Ensure seamless delivery of new equipment to customers, meeting expectations and timelines.
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CRM & Reporting:
- Utilize CRM software to track and manage customer interactions, ensuring accurate and up-to-date data.
- Monitor KPIs related to lead generation, telephone calls, and external networking activities, with progress reviewed weekly.
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Market Research & Strategy:
- Research and identify new business opportunities, including new markets, growth areas, and potential partnerships.
- Think strategically to set aims and objectives that drive business development and improvement.
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Industry Engagement:
- Attend seminars, conferences, and events where appropriate to expand the network and stay updated on trends.
- Participate in industry trade shows to generate new leads and engage with existing customers.
Required Skills & Qualifications:
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Experience in sales, telemarketing, or business development.
- Proficiency with CRM systems (Salesforce or similar).
- A proactive, results-oriented mindset with a focus on achieving KPIs.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
