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- Establish and enforce warehouse processes and safety standards while overseeing daily operations, managing costs, and ensuring efficient inventory control.
- Manage in and outbound shipments, provide supervision and guidance to warehouse staff, and identify opportunities for improvement.
- Oversee and maintain the warehouse KPI’s, including timely outbound shipments, product assembly, space utilisation monitoring, productivity statistics, and warehouse optimisation.
- Work closely with the wider team including the Logistics/Purchasing Team to ensure that the agreed min/max stock levels are adhered to and adjusted accordingly based upon customer demand.
- Build and maintain strong relationships with third-party logistics providers, conducting regular performance reviews.
- Ensure accuracy in warehouse data and inventory reconciliation on a daily basis.
- Supervise inventory and stock audits and implement necessary adjustments.
- Address routine and exceptional warehouse issues, ensuring proper documentation and reporting.
- Communicate effectively with staff, assign tasks appropriately, and provide clear guidance.
- Track and report warehouse activities and employee performance metrics.
- Conduct regular team meetings, one-on-ones, and deliver monthly operational updates to senior management.
- Previous experience at managerial level within a warehouse environment
- Proficient in office software and warehouse management systems.
- Strong understanding of business processes and logistics operations
- Strong communication and coaching skills
- Proficient in materials handling, including heavy lifting and reach / forklift experience is desirable
- Hold a recognised Health & Safety qualification/certification e.g. IOSH/NEBOSH – Desirable
- Experiencing implementing new processes and systems within a warehouse environment – Desirable
