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Telesales Executive

First Base
Posted 2 days ago, valid for 22 days
Location

Dursley, Gloucestershire GL11, England

Salary

£26,000 - £32,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Telesales Executive position is located in Dursley, Gloucestershire, offering a salary of up to £26,000 - £32,000.
  • The role requires engaging with customers through various channels, including phone, email, and webchat, while also driving sales and addressing inquiries.
  • Candidates must have experience in an office environment and demonstrate strong communication and IT skills.
  • A valid UK driving license is required, and the position involves both remote and face-to-face interactions with clients.
  • The ideal applicant should have a proven ability to work independently and manage time effectively, contributing to the UK construction machinery market.

Telesales Executive 6042

Location: Dursley, Gloucestershire
Salary: Up to £26,000 - £32,000
Hours: 9:00am – 17:00pm


As a Telesales Executive, you will thrive in a dynamic and fast-paced environment, delivering exceptional customer service via phone, email, and webchat. Your role will involve promptly and professionally addressing all inquiries, actively driving and expanding sales by reaching out to new and existing businesses, and attending face-to-face meetings both on and off – site.

Key Responsibilities of a Telesales Executive:

  • Engaging with customers over the phone, in person, via email, and live web chats.
  • Providing quotes.
  • Processing customer orders, including web orders.
  • Conducting product research and identification.
  • Visiting customers.
  • Addressing customer queries and resolving issues.
  • Performing sales analysis as required.
  • Contributing to the development of the UK construction machinery market.
  • Using CRM to follow and report on weekly KPIs.
  • Answering incoming calls.


Key Skills of a Telesales Executive:

  • Must hold a valid UK driving license. 
  • Experience in an office environment within a busy, fast-paced, and dynamic setting.
  • Team collaboration experience.
  • Experience working with demanding timescales.
  • Strong IT skills, including the use of Microsoft Office Suite.
  • Excellent communication skills.
  • High accuracy and attention to detail.
  • Ability to self-manage and work independently.
  • Effective problem-solving skills and the capacity to work both tactically and strategically. 

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