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Telesales Executive

ESS Employment Ltd
Posted 2 days ago, valid for 22 days
Location

Dursley, Gloucestershire GL11 5BE

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for a Telesales Executive located in Dursley, Gloucestershire, offering a permanent position with a salary range of £27,000 to £32,000 per annum.
  • The role involves providing excellent customer service via phone and email while managing sales and administrative duties.
  • Candidates should have office-based experience in a fast-paced environment and must possess good communication, IT, and problem-solving skills.
  • An average of 37 hours per week is expected, with variations during peak and off-peak seasons.
  • Immediate start is available for candidates with the required experience and skills.

LOCATION: Dursley, Gloucestershire

HOURS: 37 hours per week Monday to Friday

START DATE: Immediate

PAY: £27,000pa - £32,000pa

PERMANENT JOB

Vacancy - Telesales Executive

You will be working in a fast-paced environment, providing excellent customer service via phone and email ensuring all enquiries are dealt with in a prompt and professional manner. You will actively encourage and expand sales through contacting new and existing businesses. You will also be responsible for regular administrative and sales duties to help the business run as smoothly as possible.

Responsibilities:

Sales

  • Liaising with customers
  • Quotes
  • Customer orders
  • Product research and identification
  • Customer queries and problem solving
  • Sales analysis if required
  • Development of the UK market

Administrative

  • Invoicing
  • Scan, photocopy and file appropriate documents as needed
  • Manage and book courier and freight forwarder requirements
  • Frank and dispatch outgoing mail
  • Maintaining, ordering, and restocking of office supplies
  • Receive calls within a timely professional manner, transferring to the appropriate person via telephone and email
  • Resolve courier and freight forwarder issues and raise necessary claims
  • Draft, format, and print relevant documents
  • Assist with general sales team administrative tasks and provide cover for Office Administration when required
  • Responsible for accuracy of all paperwork and figure work

Additional

  • Attend training, workshops, and meetings when requested
  • Assist with any special assignments / projects as requested, ensuring confidentiality at all times.

Experience and Skills

Work Experience

  • Office based experience in a busy, fast paced and dynamic environment
  • Working in a team
  • Experience of working with demanding timescales

Knowledge and Skills

  • Good level of numeracy / literacy.
  • Good IT skills and use of Microsoft suite of packages
  • Good communication skills
  • Accuracy and attention to detail
  • Ability to self-manage and work on own initiative
  • Experience of dealing with international suppliers
  • Knowledge of the market and industry
  • Problem solving skills and the ability to work on a tactical and strategic level

Our client is seasonal so in the summer period you work 40 hours and the winter period 34 hours. The average is 37 hours per week and your pay is based on this.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.