- Proven & strong background in complaint management, customer service and resolution
- People management experience
- Strong communication skills, both oral and written
- Analytical and investigating expertise
- Coaching skills
- High attention to detail and accuracy
Back to searchComplaints Manager
Cactus Search
Posted 2 days ago, valid for 6 days
East Grinstead, West Sussex RH19 4LZ, England
Full Time
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Sonic Summary
- The Complaints Manager position is based in East Grinstead, West Sussex, with a hybrid working model.
- The salary for this role ranges from £35k to £36k, along with additional benefits.
- Candidates should have a proven background in complaint management and customer service, along with people management experience.
- Strong communication skills, analytical abilities, and coaching skills are essential for this position.
- The role requires overseeing formal complaints and managing a team of two, with a focus on achieving positive outcomes for all parties involved.
