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Customer Service Advisor

Huntress - Crawley
Posted 5 days ago, valid for a month
Location

East Grinstead, West Sussex RH19 1HA, England

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Customer Service Advisor position is available in East Grinstead with a salary of £26,000 per year.
  • The role is 100% office-based and requires previous customer service experience.
  • Key responsibilities include liaising with customers, converting enquiries, arranging appointments, and updating internal CRM systems.
  • Candidates should possess excellent communication skills, a friendly demeanor, and confidence in making outbound calls.
  • The working hours are Monday to Friday from 9 am to 5 pm, and the position offers 25 days of holiday plus bank holidays and private healthcare.

Customer Service Advisor
26,000
East Grinstead - 100% office based
Permanent

Would you like to be part of a renowned, award-winning business?

Are you a confident communicator with a warm and approachable nature and enjoys helping others?

An exciting opportunity has arisen for a proactive, engaging customer service advisor to join a friendly and collaborative team at their offices on the outskirts of East Grinstead.

This role will see you being responsible for liaising with customers, following up and converting enquiries via telephone and email. Other duties will include arranging appointments, resolving queries, ensuring paperwork is filled out correctly and updating the internal CRM.

Skills Required:

  • Excellent telephone manner and effective communication skills
  • Friendly and people centric
  • Previous customer service experience
  • Ability to build strong working relationships with colleagues and external stakeholders
  • Confidence in making outbound calls to follow up enquiries
  • Ability to work to targets

Hours and Benefits:

  • Monday - Friday: 9am - 5pm
  • 25 days holiday plus Bank Holidays
  • Private healthcare
  • Pension
  • Commission structure for converting enquiries

Due to their rural location, it is essential that you have access to your own vehicle.

Does this sound like your next challenge?

Apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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