Customer Service Coordinator

Utilise Recruitment

Posted 21 hours ago, valid for a month

East Grinstead, West Sussex RH19 1DD, England

£28,000 per annum

Full Time

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Sonic Summary

We are seeking a Customer Service Coordinator to join our established development client in East Grinstead.
The role offers a salary between £25,000 and £28,000 and requires experience in customer service.
Key responsibilities include providing excellent customer care, updating delivery dates, and assisting the MD/Project Manager.
Candidates should have strong communication skills, be organized, and be comfortable working out of office hours, including one Saturday a month.
Experience in the construction industry is beneficial but not essential for this position.

Customer Service Coordinator
East Grinstead
£25,000 - £28,000

We are seeking aCustomer Service Coordinatorto join our well established and bespoke development client. The role be based in East Grinstead, West Sussex, and comes with a salary between £25,000 - £28,000.

Responsibilities for Customer Service Coordinator

Provide excellent customer care
Excellent communication with other departments
Update delivery dates, track deliveries
Follow leads through marketing, advertising and meeting with customers
Great understanding of products, services and overall objectives
Flexible with working Saturdays and Open Days
Attend weekly and monthly meetings
Assisting the MD/Project Manager with:
Diary management
Meet financial targets
Customer service Monitoring and following up all general sales enquiries
Administrative and organisational duties
Follow up planning/ building regulation application and liaising with the planning authorities and technical department

Requirements for Customer Service Coordinator

Understanding of Microsoft office
Able to work 1 Saturday a month time off in lieu
Organised and administration experience
Willingness to work out of office hours
Experience in customer service with great communication skills
Previous experience in the construction industry would be beneficial but not essential
Comfortable approaching customers

If theCustomer Service Coordinatorrole has taken your interest, or you have any questions, apply with your latest CV and I will be in touch to discuss the next steps of your application.

Ross Stott @Utilise

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