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- Handle and resolve or escalate cash-related queries according to SLAs.
- Complete daily cheque runs, record issued cheque numbers and maintain stock levels.
- Process and approve manual payments accurately per authority guidelines, ensuring timely entry to the general ledger.
- Allocate all electronic payments to the correct policies, claims, or brokers.
- Identify and follow up on outstanding items, taking action to resolve them.
- Process requests for stopped cheques, debits/credits, copies, and traces promptly.
- Maintain clear communication across all levels within Financial Operations.
- Strong attention to detail and able to handle large volumes of data.
- Microsoft Office skills, including intermediate to higher level Excel skills.
- Ability to work effectively as part of a team.
- Previous experience in finance administration is desirable, but not essential.
- A competitive salary with an attractive benefits package.
- Flexible working and hybrid work options.
- A supportive and collaborative team culture.
- Career growth opportunities within a respected company.
