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About the company:
Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Edinburgh office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.
About the role:
The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:
- Provide excellent administration services to pension scheme members
- Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
- Escalate any potential problems and / or complaints for a quick resolution.
- Producing letter, emails and reports.
- Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.
Key skills & experience:
- Current Defined Benefits administration, and strong manual calculation experience
- Strong understanding of UK Pensions regulations and legislations.
- Motivation - passionate in providing excellent customer service, whilst taking ownership of professional career development.
- Excellent communication skills - someone who can build strong relationships internally and externally and manage expectations.
- Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.
If you're ready to take your next step with an award-winning Pensions Consultancy, and feel you meet the key skills and experience criteria, please apply today.
