SonicJobs Logo
Login
Left arrow iconBack to search

Fully Remote Mortgage Collections Advisor

The Recruiters Room
Posted 6 days ago, valid for a month
Location

Edinburgh, City of Edinburgh EH13EG, Scotland

Salary

£25,000 per annum

Contract type

Full Time

Employee Assistance

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • The position is for a remote Arrears Collections Agent starting on June 9, 2025, with a salary of £25,000 plus a yearly bonus.
  • Candidates must have high-volume, telephone-based debt collections experience (B2C) and experience in an FCA regulated environment.
  • The role involves communicating with customers in arrears on their mortgage accounts and providing positive solutions while adhering to regulations.
  • The company offers fully remote working, all necessary equipment, and various employee benefits including private healthcare and subsidized gym memberships.
  • Applicants should be aware that full criminal and financial record checks will be conducted, and consent for communication is required to proceed with the application.

100% REMOTE WORKING WITH ALL EQUIPMENT SUPPLIED

START DATE OF 9TH JUNE 2025

25,000 + YEARLY BONUS

* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY*

High-volume, telephone-based, Debt Collections experience (B2C)

AND

Experience working in an FCA regulated environment

Our client is a very successful Mortgage lender, who have gone from strength to strength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property.

As a result of their growth, they are seeking confident, empathetic and experienced Arrears Collections Agents to join them from 9th June 2025. (This is a fixed start date, with no negotiation)

The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration.

The successful applicant will come from a Collections background, within an FCA regulated environment. We are not considering candidates who don't have any B2C Collections experience.

SOME of their FANTASTIC benefits include:

FULLY REMOTE working with FULLY REMOTE training

All I.T equipment supplied

A yearly bonus

Frequent staff incentives which include high street vouchers

Annual awards

Employee assistance and welfare programme

Private healthcare

Subsidized gym memberships

PROGRESSION!

Please note: This role will require you to present for all training, which are various dates within your first 7 weeks of your start date. The client will also run FULL Criminal and Financial record checks so if anything with come back from these checks, please make us aware on your application.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.