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3rd Line IT Support

In Technology Group Limited
Posted 7 days ago, valid for 16 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, a well-established MSP in Edinburgh since 2000, is seeking a 3rd Line IT Support professional.
  • The position offers a salary range of £30,000 - £35,000 and requires strong 3rd Line IT knowledge.
  • Key responsibilities include supporting small-to-medium clients, working on exciting projects, and managing high-level tickets.
  • The company promotes a culture of growth, offering mentoring, paid certifications, and 30 days of annual leave.
  • Candidates should have experience with hardware, Office 365 migrations, Windows Server, and networking.

My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on growth, training and progression are looking to expand their team and welcome some more tech wizzes into their booming team.

3rd Line IT SupportEdinburgh City Centre£30,000 - £35,000

Main Duties:

  • Supporting their growing base of small-to-medium clients
  • Working on exciting projects
  • Working buzzing ServiceDesk solving high-level tickets/escalated tickets
  • Ensuring infrastructure and critical services are running smoothly.

Tech Stack:

  • Hardware knowledge
  • Office 365 - migrations
  • Windows Server
  • Networking/Routers/Switches
  • Virtual Servers - Hyper-V
  • Strong 3rd Line IT knowledge

Company Benefits:

  • A massive focus on mentoring company-wide, this includes:
  • A senior staff member is a dedicated mentor each shift - working on progression plans, training, and development plans
  • A paid account for LinkedIn learning
  • Appraisals every 6 months - so you know you're on track for your progression plans
  • Paid for certifications.
  • Coaching available for every tech stack possible
  • 30-days paid annual leave
  • 12 Paid for training days.
  • Funded gym memberships
  • Office shutdown from Christmas Eve to New Year's Day

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.