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Pension Admin Support Associate

Davies Talent Solutions
Posted 10 hours ago, valid for a month
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for motivated individuals to join our client in Edinburgh as a Pensions Admin Support Associate on a 4-month contract.
  • Candidates should have strong experience in Financial Services or regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service.
  • Although prior experience in Pensions is not required, any related experience would be advantageous.
  • The position offers a salary of £160 per day inside IR35 via Umbrella, with a start date in mid-February.
  • This role requires excellent communication skills and attention to detail, with a proactive approach to customer service.
We are seeking motivated individuals to join our longstanding client in Edinburgh on an initial 4-month contract as a Pensions Admin Support Associate. While previous experience in this specific role isn't required, we are looking for candidates with a strong background in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service. Any experience in Pensions would be a bonus, but it’s not essential.As a Pensions Admin Support Associate, you will be responsible for supporting customers with their pension-related requests, including valuations, contributions, bereavements, and other ad-hoc tasks. This is a fantastic opportunity to develop your skills within a well-established organisation.Key Responsibilities:
  • Process customer requests related to pensions, including valuations, contributions, and bereavements.
  • Manage cases and handle customer queries professionally.
  • Deliver excellent customer service while supporting pension-related processes.
  • Perform other ad-hoc administrative tasks as needed.
What We’re Looking For:
  • Strong experience in Financial Services or other regulated sectors, particularly in Complaints Handling, Case Management, or Customer Service.
  • No prior Pensions experience necessary, but an interest or willingness to learn is ideal.
  • Excellent communication skills and attention to detail.
  • A proactive, solution-focused approach to customer service.
  • Ability to work effectively in an office-based environment.
Details:
  • £160 P/D inside IR35 via Umbrella
  • Mid-February start date
  • 4-month initial contract
  • Edinburgh – office-based
  • Monday – Friday, core hours

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.